KFC Birmingham - Old Hill is quickly becoming a beloved fast food destination in Cradley Heath, thanks to its attentive staff and welcoming atmosphere. Located on Halesowen Road, it has garnered positive reviews from patrons who appreciate not only the delicious menu but also the exceptional service. Customers often commend staff members like Steven and Tracey for their friendly demeanor and willingness to go the extra mile—providing five-star service even during busy hours. Reviewers have highlighted the cleanliness of the restaurant, making it a pleasant environment for families and individuals alike. The menu, featuring that classic KFC fried chicken, continues to delight taste buds. Many diners have expressed their satisfaction with the quality of the food, mentioning its great taste and generous portions. Newcomers will find helpful guidance from staff, like Lim, who make the ordering process easy by introducing them to the KFC app and self-service kiosks. Overall, KFC Birmingham - Old Hill not only satisfies cravings for comfort food but also excels in providing a friendly and efficient dining experience. This combination makes it a perfect spot for a quick meal or a family outing. Returning customers clearly appreciate both the food and the service, ensuring that this location remains their go-to for fast food cravings.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Has no-contact delivery
Offers delivery
Has drive-through
On-site services available
Offers takeaway
Serves dine-in
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves coffee
Serves late-night food
Quick bite
Serves vegan dishes
Serves vegetarian dishes
Dining options
Serves lunch
Serves dinner
Has catering
Has counter service
Serves dessert
Has seating
Has table service
Amenities
Has toilet
Has Wi-Fi
Free Wi-Fi
Atmosphere
Casual
Crowd
Family friendly
Good for groups
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Photos
Reviews For KFC Birmingham - Old Hill
Blue Line
Jun 25,2025
Steven gave our family visit a five star service,also we seen him cleaning very well ,we noticed the whole restaurant was very clean too from that experience we want to come back thank you
Robert Darby
Jun 9,2025
I live by k.f.c. I go once a week in the week there is a lovley lady name Tracey she’s always polite and friendly she goes above and beyond to help..
Keith Proudlove
May 7,2025
Been to store today. Helpful and friendly staff and good service
Samira Begum
Apr 28,2025
Was greeted by a staff member, Lim. She was really friendly and helpful with showing me how to use the kiosk and let me know about their kfc app. I will definitely be back and much appreciated the service here!!
Nivil Kurian
Apr 19,2025
Tasty food and kind staff, really enjoyed it. Thank you so much very appreciated service.
shakira mosley
Apr 3,2025
Clean restaurant, delicious food and fast service. The girls on front were lovely & very helpful. Kyra and Talisha
Izzy G
Apr 3,2025
Great customer service on drive thru fast and tasty fresh food thank you
Ekky
Mar 22,2025
It’s great, we’ve been to a few different KFC’s and it’s nice, the food is good and hot and a nice cold drink to boot, nice staff. And you can pay in cash or online, the biggest problem is though, it’s all to moreish which keeps enticing us back, but I’ll have to live with it
Reviews For KFC Birmingham - Old Hill